+358 16 663401 sales@clubnord.info

Info

Our winter season begins in the end of November (depending on the weather conditions), and continues until April. Summer activities are available from June until the end of September.

 All of the safaris are also available as private safaris. Please ask for an offer from our sales department. Guiding is done in Finnish and in English and wintertime also in French. We can provide guidance in other languages at an additional cost if it´s requested in advance.

As a responsible activity company, Club Nord reserves the right to cancel or change the route and the duration of the trip, if we feel that weather conditions or other factors pose a safety risk to staff and participants.

About the prices and activities:

The price includes: VAT and guiding, and in the wintertime outdoor winter clothing, required permits, insurances, fuel and transfers between our activity locations and Hotel Ivalo. For the husky and reindeer safaris it is 2 person/sled. All the participants of our safaris must inform our Club Nord office in advance, if they have any existing medical conditions, illnesses, injuries or allergies which may affect the ability to drive or take part in the trek. Unfortunately we don´t recommend snowmobile or husky safaris for pregnant women.

Some of our activities include snacks or meals, so please inform us beforehand by mail if you have any special dietary requirements

Instructions for the snowmobile safaris:

All drivers of snowmobiles need to be at least 18 years old and must have a valid driver´s licence with them on the safari. Drivers must not be under the influence of any alcohol or drugs.

Club Nord has an accident insurance that will cover medical expenses in the case of personal injury. However, in the case of damage to the snowmobile during an accident, drivers are personally liable for up to a maximum of 1000 €. Before the safari every driver is required to sign the personal liability form, accepting the 1000 € personal liability, confirming that he/she is in possession of a valid driver´s licence and confirming that he/she is not under the influence of any alcohol or drugs.

Before the safari begins, all drivers will be given a safety briefing by the guide and the instructions on how to operate and drive the snowmobile. While driving the drivers will follow the guide in a line, keeping a safe distance between other drivers.

Our snowmobile fleet consists of up to date models which are regularly maintained and run on environmentally friendlier four gear engines.

For snowmobile safaris there are 2 persons/snowmobile unless otherwise requested, in which case an additional single supplement is paid. If there is 2 persons in one snowmobile, they can switch drivers halfway through the trip.

During the snowmobile safaris, children under 12 years old will sit in a sled pulled by the guide.

Please note that if you wear spectacles, it is best to try and obtain disposable contact lenses before your trip. Spectacles will fog easily, impairing your vision, and the pressure from the helmet can also press them against your head or face causing discomfort over long periods.

 

Proper Winter Clothing:

Every participant will be given additional proper winter clothing to wear for the safari. It includes winter overalls, winter boots, driving mittens, a balaclava and a helmet.

We still hope that you come to Club Nord office dressed properly: start with a base layer which is lightweight, breathable and wicks away moisture from your skin. Avoid cotton, as it retains moisture and gets cold quickly. The best base layers are merino wool or synthetic wicking fabrics. Wear a warm mid-layer, ideally a woolen knitted sweater or fleece. If you are particularly sensitive to the cold, we recommend wearing a thin down jacket or down vest under the winter overall that we give you. Bring a scarf or other neck warmer to prevent cold air getting in through the neck of your winter overall.

Bring gloves made of fleece or wool to wear under the driving mittens. It is very important that the fingers are close to each other so please don´t use gloves where the fingers are separate. Avoid wearing tight socks or too many pairs of socks as this restricts your blood circulation which will make your feet cold. Cotton socks should also be avoided as they feel cold when they get wet as your feet sweat. It is best to wear a liner sock, a thin merino wool sock or any other winter activity sock and a wool or thermal sock over them, which can be provided by us.

Luggage or other personal items that are not needed during the safari can be stored at the Club Nord office. Small items that you might want to take with you, such as cameras, phones, snacks, medication and/or a warm hat, can be kept in small backpack which you can wear during the safari.

Please note that you can also buy fleece shirts and set of a long sleeve underwear from our Souvenirs shop in Hotel Ivalo.

 

About the reservations and payments

Accommodation, transfers and activity bookings are charged full upon booking. Payment and invoicing details are required at the time of booking for payment. If the customer chooses to pay through invoicing the payment must be paid by the due date. The booking is confirmed when it´s charged and the customer gets a confirmation email from Club Nord.

All remarks and complaints concerning the invoice must be made within 7 days of the date of the invoice. The payment will be made in euros using the reference number (as a SEPA payment).

The person who makes the booking must be of legal age.

When booking snowmobile tours the person ensures that the driver holds a valid driver´s license.

Club Nord and its suppliers reserve the right to change the routing and duration of all excursions if necessary according to the prevailing weather and snow conditions or if deemed advisable for the sake of safety and the comfort of the participants. Club Nord and its suppliers also reserve the right to discontinue a safari if a participant is seen as a potential danger to him/herself or to others or is in poor health.

In the event of Force Majeure or unreasonable impairment of the Party’s operations due to a similar cause (including but not limited to war, strike, weather, lack of snow, or other natural condition etc.). In this case, the customer shall have the right to a full refund of the payment.

 

 

 

Cancellations

All changes and cancellations need to be made by email.

The cancellation needs to be made a day before the activity by 12 am. If a cancellation is received later than this time, it is considered to have been received the next day. 

If the customer cancels his/her activity booking:

Over 7 days prior to the beginning of the reservation period, 50€ office cost will be charged.

0-7 days prior to the beginning of the reservation period, 100% of the reservation will be charged.

Special conditions apply for the following dates: 18 Dec – 5 Jan: 0-14 days prior to the beginning of reservation period, 100% of the amount is charged.

IN CASE OF ILLNESS the same cancellation policy applies than in regular cancellation cases.

Club Nord reserves the right to cancel a reservation or booking if the invoice has not been paid by the due date, or if the customer has not sent his/her credit card details for confirmation.

 

 Insurance & Liability

The self-liability amount is maximum 1000 Euros per snowmobile and per accident case.

Club Nord may only be held liable for personal injuries or material damage arising from accidents that have happened during the delivery of the offered services and which are caused by negligence of Club Nord´s employees or sub-contractors or by the provision of faulty equipment.

In case the customer is having any illnesses, disabilities that could affect his/her ability to take part in the activities, he/she should prior to participating any activities consult medical experts about his/her ability to participate in the activity in question. Should the customer have an illnesses or disability of this nature, he/she acknowledges that he/she participates in the activity at his/her own risk.

We do not recommend snowmobile- or husky safaris to pregnant women.

Personal travel insurance is always highly recommended.

The driver of a snowmobile has to be at least 18 years of age and in possession of a valid driver´s licence. Children under 12 years ride as passengers in a sleigh pulled by a guide´s snowmobile.

Driving a snowmobile under the influence of alcohol or intoxicants is prohibited by Finnish law.

Complaints

All remarks and complaints concerning our services are to be informed during the service or immediately after the service straight to Club Nord reception, by phone (016) 663401 or by email to: sales@clubnord.info.

The Contracting Parties shall strive to solve disputes concerning the Contract together through negotiations. In the event an agreement cannot be reached through negotiations disputes shall be carried out in the Rovaniemi district court. The Contract is bound by Finnish law.

Club Nord reserves the right to make changes.

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